To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Matt Severns, 05/06/2022
Brought my car to 3 other shops on the Northshore. Each kept my car for longer than they said they would and charged me for diagnostic only to tell me they didn't know what was wrong. A friend recommended to go see Jason at Danny's Auto. Jason was honest and fair with me and returned my car repaired (FINALLY!) a day sooner than he originally quoted. Customer for life!